First, they did not negotiate with my insurance and I was told to return the car by my insurance but the rental company said they would charge me $250 for less than a day of use. Later when I returned the car they said there is no damage on the car and signed the inspection sheet with no damage noted. But later they called saying the bumper is damaged and that they would send photos and documents ASAP. I have not received any yet!!! They are scam! Avoid them!